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    Contact

    Phone

    406.208.0174

    Email

    melanie@firstimpressionsresumedesign.com

    Billings, Montana

    PROJECT SCOPE & CONSULTATION

     

    Your resume will be prepared based on information provided at the time of purchasing package. If additional information is required, I will forward a client questionnaire with key questions that will help determine the best way to highlight your competencies, enthusiasm, and relevant experience. We may have one-on-one consultations by phone, or by email, whichever you prefer. 

    The date by which a rough draft will be furnished: an initial draft is forwarded within 5-7 business days.

    If you purchase a job search services package, I will contact you within 3 business days between 9:00 AM and 4:30 PM to schedule a convenient time for your consultation.

    PROOFREADING:

    Clients will receive proofreading instructions with the draft and are asked to check all data for accuracy and completeness. If corrections are needed, clients are asked to forward them via e-mail to melanie@firstimpressionsresumedesign.com. First Impressions is not responsible for errors or omissions that are "missed" during the proofreading process.

    REVISIONS:

    Unlimited revisions for 30 days are provided until you are completely satisfied. A significant departure from the original draft provided will incur additional fees as this constitutes a completely different document and is viewed as a different resume.

    PAYMENT & REFUND POLICIES:

    Full payment is required before any drafts are provided to a client to prevent any pirating of completed work to date. Fees are not refundable once work on the project has begun. Cancellation of the project prior to completion by the client will result in a 50% refund of payment made to compensate First Impressions Resume Design for time spent preparing for and/or conducting a consultation.

    PROJECT TIMELINE:

    Unless other arrangements are made, the client agrees to finalize resume (or accept work as written) within 30 days from date of completion of the resume. The client also agrees that he/she is solely responsible for meeting this deadline and that First Impressions Resume Design is not liable for any changes requested by the client after the expiration of the 30-day window. Any changes requested after 30 days will result in additional fees incurred by the client.